Who we are

Our website address is: https://thetucker.shop.

Our physical address is: P.O. Box 97, Kent, OH 44240

INFORMATION WE COLLECT

You provide us with information when filling out a form, placing an order, participating in a forum, entering a competition, completing a survey, direct messaging us through our social media platforms and/or reporting a problem with our site.

The information that you provide may include your name, mailing address, email address, and phone number.

The following information may be collected, but will not contain any information from which you can be identified – technical information, IP address, browser type, and operating system type. Further information about your visit to the Site such as how you found us, date and time, your country, products you viewed and searched for, page response times, download errors, and page interactions. This information is necessary to improve our website site for a better experience for all users.

STORAGE AND USE OF INFORMATION

We use the information that you provide to effectively prepare and ship your order to your nominated address.

You will receive an email from us confirming your order has been placed and informing when your parcel has been shipped with tracking information.

If there is an issue with your order then you will receive an email from us outlining the problem and provide you with options for a solution.

At no time will we rent, share or sell any information we collect about you or your order to any third parties. This information is confidential and will remain strictly with us.

Your personal information is inputted to our USPS account to create the necessary shipping labels for your parcel.

All information you provide is stored on our secured servers. Unfortunately, the transmission of information via the Internet may not be completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to prevent unauthorized access.

We do not receive any of your payment details when you pay via Credit Card or Paypal. These are managed by our payment processors and have their own Privacy Policies and Terms & Conditions.

SUBSCRIPTION EMAILS

You may select the option on the Site to receive promotional and newsletter emails from us.

If you select this option, your name and email address are added to our list, and you will be sent our newsletters and updates.

If you no longer wish to be a part of this mailing list, then all you have to do is click unsubscribe at the bottom of any of the emails we have sent you.

POLICY CHANGES

If there are any changes to this policy, they will be added to this page. Therefore, please check back frequently to see if there have been any updates or changes to our Privacy Policy. If needed, we will inform you via email if there is a significant change or issue that will affect you.

COMMENTS

When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

MEDIA

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS)